Terms & Conditions

Welcome to Suzuki Sethi Motors. By accessing or using our website, visiting our showroom, or availing any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding. These terms apply to all customers, visitors, and users of our services at Suzuki Sethi Motors, located at 16-L, Gulberg III, Lahore.

1. General Use of Website

The content published on this website, including vehicle listings, pricing, promotional offers, and service details, is provided for general informational purposes only. Suzuki Sethi Motors reserves the right to update, modify, or remove any information on this website at any time without prior notice. All prices displayed are subject to change and may vary based on current market conditions, government taxes, and manufacturer updates. We do not guarantee the completeness or accuracy of all information listed on our website at all times.

2. Vehicle Sales & Booking

All vehicle bookings, whether for new or pre-owned Suzuki vehicles, are subject to availability at the time of confirmation. A booking does not constitute a final sale until the relevant documentation has been completed and verified by our sales team. Suzuki Sethi Motors follows the official pricing and policies set by Pak Suzuki Motor Company Limited. Any advance payment made during booking is non-refundable unless otherwise agreed upon in writing. Delivery timelines are estimates and may be affected by manufacturer schedules or other external factors beyond our control.

3. After-Sales Services & Repairs

Suzuki Sethi Motors offers authorized after-sales services including preventive maintenance, mechanical repairs, and warranty work in accordance with Pak Suzuki Motor Company guidelines. All service appointments are subject to workshop availability. Suzuki Sethi Motors shall not be held liable for any delays in service caused by unavailability of parts or unforeseen technical complications. Customers are advised to collect their vehicles within the stipulated time after service completion; failure to do so may result in additional storage charges.

4. Genuine Parts & Accessories

We supply only genuine Suzuki parts and accessories sourced through official Pak Suzuki Motor Company channels. Customers are advised that the use of non-genuine or counterfeit parts may void the manufacturers warranty and may cause damage to the vehicle. Suzuki Sethi Motors shall not be responsible for any damage resulting from the use of parts or accessories not purchased from our dealership. All parts sales are final unless the product is found to be defective upon delivery.

5. Pre-Owned Vehicles

Pre-owned vehicles available at Suzuki Sethi Motors are sold on an "as-is" basis unless a specific warranty is stated in writing at the time of sale. Customers are encouraged to conduct a thorough inspection or request a vehicle inspection report before completing any purchase. Any representations made verbally by sales staff regarding pre-owned vehicle condition should be confirmed in writing before the transaction is finalized. Suzuki Sethi Motors does not accept liability for any defects or issues discovered after the sale has been completed, unless covered by a written warranty agreement.

6. Privacy & Data Protection

Suzuki Sethi Motors respects the privacy of its customers. Any personal information collected during your visit, service appointment, or vehicle purchase is used solely for the purpose of providing our services and improving your customer experience. We do not sell, trade, or share your personal information with any third parties without your consent, except where required by law. By submitting your details through our website or in-person, you consent to the collection and use of your information as described.

7. Limitation of Liability

To the fullest extent permitted by law, Suzuki Sethi Motors shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our liability in any matter related to a vehicle purchase or service shall be limited to the value of the transaction in question. Any disputes arising from our services shall be subject to the jurisdiction of the courts of Lahore, Pakistan.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to reach out to us. You can visit us at our showroom located at 16-L, Gulberg III, Lahore, or call us at (042) 111 161 618. Our business hours are Monday to Saturday, 9:00 AM to 6:00 PM. We are happy to assist you with any queries related to our vehicles, services, or policies.