Frequently Asked Questions

Below you will find answers to the most commonly asked questions about Suzuki Sethi Motors, our vehicles, services, and policies. If you cannot find the answer you are looking for, please do not hesitate to reach out to our team directly at our showroom in Gulberg III, Lahore, or call us at (042) 111 161 618. We are always happy to assist you.

1. About Suzuki Sethi Motors

Suzuki Sethi Motors has been serving customers in Lahore since 1987 and is one of the most trusted authorized Suzuki dealerships in Pakistan. We are an official 7S dealership of Pak Suzuki Motor Company Limited, offering a complete range of automotive solutions under one roof including new vehicle sales, pre-owned vehicles, genuine parts, accessories, and a fully equipped after-sales service center. Our showroom is located at 16-L, Gulberg III, Lahore, and is open Monday through Saturday from 9:00 AM to 6:00 PM.

2. New Vehicle Booking & Purchase

Customers interested in purchasing a new Suzuki vehicle can visit our showroom or contact our sales team by phone to enquire about available models, current pricing, and booking procedures. We stock the complete Suzuki lineup including Alto, Cultus, Wagon R, Swift, Every, Jimny, Ravi, and Suzuki motorcycles. A booking advance is required to confirm your order, and our sales representatives will guide you through all necessary documentation. Please note that vehicle delivery timelines are subject to Pak Suzuki Motor Company production schedule and may vary depending on model availability and external factors beyond our control.

3. Installment & Financing Options

Suzuki Sethi Motors offers flexible installment and financing options to make your vehicle purchase more convenient and affordable. Our sales team can walk you through the available financing plans and help you choose the one that best suits your budget and requirements. Financing approvals and terms are subject to the policies of our partnered banking institutions. We encourage customers to visit our showroom for a detailed consultation regarding installment plans before making a booking decision.

4. Pre-Owned Vehicles

In addition to new vehicles, Suzuki Sethi Motors also deals in quality pre-owned Suzuki vehicles. Each pre-owned vehicle available at our dealership is inspected by our qualified team before being offered for sale. Customers are encouraged to conduct a thorough inspection and review all relevant documentation, including registration papers and ownership history, before finalizing any purchase. Our staff is available to assist you throughout the buying process to ensure a smooth and transparent transaction.

5. After-Sales Service & Workshop

Our state-of-the-art service center offers a full range of after-sales services including scheduled maintenance, general repairs, diagnostic checks, and warranty work, all carried out in accordance with Pak Suzuki Motor Company standards. Our experienced and factory-trained technicians are equipped to handle all Suzuki models with precision and care. Service appointments can be scheduled by calling (042) 111 161 618 or by visiting our workshop directly. Customers are advised to collect their vehicles promptly after service completion as additional storage charges may apply for extended delays.

6. Warranty Services

As an authorized Pak Suzuki dealer, Suzuki Sethi Motors is fully equipped to process and carry out all warranty-related repairs and claims on behalf of Pak Suzuki Motor Company Limited. If your vehicle is within its warranty period and requires attention, please bring it to our service center along with your original purchase documentation. Our service advisors will assess the issue and guide you through the warranty claim process as per manufacturer guidelines. Please note that warranty coverage may be voided if non-genuine parts have been used or if unauthorized modifications have been made to the vehicle.

7. Genuine Parts & Accessories

Suzuki Sethi Motors exclusively stocks and supplies genuine Suzuki parts and accessories sourced directly through Pak Suzuki Motor Company official supply chain. Using genuine parts ensures optimal vehicle performance, longevity, and preservation of your manufacturers warranty. Customers can visit our Parts department with their vehicles model details and the required part number or description, and our team will assist in identifying and providing the correct component. We strongly advise against the use of counterfeit or non-genuine parts, as these can cause serious damage to your vehicle and may void its warranty.

8. Online Inquiries & Website

Customers can submit inquiries through our website to learn more about available vehicles, service appointments, or general information about our dealership. While online inquiries are welcomed, please note that final vehicle bookings and all related documentation must be completed in person at our showroom. Any personal information submitted through our website is handled in strict accordance with our Privacy Policy and is used solely for the purpose of responding to your inquiry and improving our services.

9. Contact & Location

For any questions not covered in this FAQ, we warmly invite you to get in touch with our team. You can visit us at 16-L, Gulberg III, Lahore, call us at (042) 111 161 618, or reach out through our website contact form. Our team is available Monday through Saturday from 9:00 AM to 6:00 PM and will be happy to assist you with any queries related to vehicle purchases, servicing, parts, or any other matter concerning Suzuki Sethi Motors.